Returns must be made within 14 days of package arrival. Returns should be accompanied by the original packing slip in new/unworn condition with tags attached. The customer is responsible for return delivery and we highly recommend utilizing a service that provides tracking information.  

Return Authorization Number: Cloney will not accept any returned merchandise without prior written communication and valid Return Authorization Number. Please contact for all order and return inquiries and to receive your Return Authorization Number.



All sale items, discounted and promotional merchandise, including sales in which any discount/promo codes are used are FINAL SALE and are ineligible to returned.



If you wish to exchange an item, you have to return and make a new purchase online. Please contact for all exchange inquiries.